Fotolia
Well, I've been with them for a couple of years now. Initially all was fine. Not huge sales, but reasonable.
Almost half a year ago I spent the better part of a day uploading over a 100 images and keywording them. All accepted within a couple of days. Can't complain the acceptance times are one of the best. Once you submit, the system warns you that it may take 48 hrs for the images to become searcheable. Fair enough.
Two weeks pass. I cannot find any of my images. I contact support which mind you, turns out pretty responsive. They admit an intermitent problem and say they would try to solve it. Two months pass. No result. 4 month, now some images are searcheable (a dozen out of over 100) by a few keywords. Now almost 6 months later, they tell me that if I want my images to be fully searcheable I would need to re-upload my images and re-keyword them!!!! They've gotta be joking! Obviously they don't respect their own time and efforts. The support person is still quite responsive and is trying to help (to their credit), but they now tell me that only first 7 keywords will be searcheable (our of 30).
I won't bother with them, I think.
Alex
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